The catering industry is still booming and alive in this pandemic era. No wonder because many people are still celebrating their birthdays, anniversaries, and life milestones. Nothing can stop people from appreciating things in life by eating food with friends and family. It is a tradition because get-togethers keep the relationship intact among your loved ones. So, it is good news for a caterer in Singapore! The business continues to grow even after the pandemic.
Since the business is still here, the responsibility of a caterer is to provide an exceptional service that can satisfy the guests’ needs. Put yourself in the shoes of a party guest. Ask yourself: What makes a catering service successful? How can the guests feel satisfied with my wedding catering services in Singapore?
If you want to know the answer to these questions, continue reading the article to give you a glimpse of what makes a party guest satisfied.
The Steps for a Successful Catering Service
A party will never be complete without the food! The host will ensure that the catering service will satisfy the guests with different choices from starters to desserts. And if you have religious friends, you can also consider the Halal bento catering for more options. You will let them know that you respect their beliefs and feel welcome at the party. So, if you want to become a better caterer, here are the things your guests want you to know.
1) Set a Meeting With the Client
You are not a psychic. And you would not know what your client wants unless you asked them. And yes, the client will appreciate it if you initially set a meeting to learn what they want for the party. There are many things to consider when offering your catering service. You must ask if the celebrant is vegan, on a strict diet, or practising a religious belief. This way, they can eat at the party without restrictions.
Another thing to ask is the time of the party. Some meals are appropriate for breakfast, lunch, snacks, and dinner. For instance, you can provide a high tea catering in Singapore applicable for professionals who just got off from work at the end of the day.
2) Introduce a Diverse Menu
You can also introduce a diverse menu to your clients during the meeting. Tell them that you are capable of serving meals or cuisines that can satisfy the taste buds of their guests. Show them the food you can offer, from starters to dessert. After this, let them choose what they want to include in their celebration. It is because people have different tastes and preferences for food. Some are allergic, and others are vegan. This way, you can become an inclusive caterer in Singapore.
With a diverse menu, the guests may also find their new favourites. Perhaps, some of them will also try to contact you to cater for their celebrations. Remember that you can impress people through your culinary expertise.
3) Follow COVID Protocols
Although the COVID situation is improving, caterers should still consider the possible risk of physical contact. So, when giving your catering services, follow COVID protocols to keep the guests safe from the virus. Some protocols you need to follow like ensuring servers have vaccine shots, maintaining physical distance, wearing face masks when not eating, and following proper sanitation.
As a caterer in Singapore, you also need to learn how to keep the guests safe. Perhaps, you can encourage them to bring their utensils to prevent more contact with other people. You can also serve meals by plates during the mini buffet so people can avoid getting into contact in closer proximity.
4) Portion the Meals
It is also your responsibility to portion the meals as a caterer. Make sure to allot meals equally so the guests can enjoy the food. Avoid putting too much sauce with little meat or providing the guests with a small glass of water. It will not satisfy them. And for sure, they will feel hungry after the event.
To prevent this, check the portion before giving them to the guests. You can allow the chef to provide some advice if the meat and sauce are in equal numbers. Also, do not forget the rice since Asians love eating it!
5) Plan for The Leftovers
Of course, some guests would not finish the whole meal because they are full or do not feel like eating. It is a waste to throw the food away because many people do not have enough food in a day. So, advise the guests that if they think they cannot finish the food, tell them to inform the caterer so the servers can save it and donate the food to the less fortunate. Perhaps, the servers can take the food home to their family memes.
For example, if you provide wedding catering in Singapore, there would be many guests and a large serving of meals. Unfortunately, the leftovers are inevitable. And it is a waste to throw them all at once. To prevent this, you can partner with a charity or an organisation so they can eat the food from the party.
6) Hire Professional Servers
Servers are also professionals. And they have the training to show good customer skills. They can also improve guests’ overall experience during the mini buffet party. Hire professional servers as they are more familiar with the catering industry. They will know how to handle complaints and requests from the guests without any delays.
The guests can also rely on professional servers because there will be fewer complications during the event. Can you imagine a server spilling tea or drink on your shirt? For sure, you will get annoyed.
7) Provide Some Souvenirs
It may be unnecessary, but providing souvenirs can improve your overall service. The event gifts can be a remembrance of you as a caterer, so the guests will consider hiring you for their celebrations and parties. They will surely enjoy having your Halal bento catering for their special occasions.
Provide delicious foods to your guests with Stamford Catering, a caterer in Singapore. Visit their website to know more about the wedding and high tea catering.